Privacy Policy

We collect information you provide directly: name, email address, billing address, and payment details when you purchase a route itinerary.

We automatically collect usage data including IP address, browser type, pages visited, and referring URLs via cookies and analytics tools.

We do not collect sensitive personal data such as government IDs, health information, or biometric data.

To process orders, deliver digital products, and send purchase confirmations and receipts.

To improve our website, personalize your experience, and send relevant route recommendations (only with your consent).

To comply with legal obligations and enforce our Terms of Service.

We use essential cookies to maintain session state and cart functionality. These cannot be disabled without affecting site function.

We use analytics cookies (e.g., Google Analytics) and optional marketing cookies to measure traffic and serve relevant ads.

You can manage cookie preferences via our Cookie Settings banner or your browser settings. See our Cookie Policy at tvinc.com/#/cookies.

We share data with payment processors (Stripe, PayPal) solely to complete transactions. We do not store full card numbers.

We may share anonymized, aggregated data with analytics partners. We never sell your personal information to third parties.

We use Mailchimp for email communications; their privacy policy governs data processed on their platform.

EU/EEA residents have the right to access, correct, delete, restrict processing, and port their personal data at any time.

California residents may request disclosure of data collected, opt out of any sale of personal information, and request deletion under the CCPA.

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

We retain purchase records for up to 7 years to comply with tax and accounting requirements.

Account and profile data is retained while your account is active and deleted within 90 days of an account deletion request.

Analytics data is retained in anonymized form for up to 26 months.

We use TLS encryption for all data in transit and AES-256 encryption for sensitive data at rest.

Access to personal data is restricted to authorized personnel on a need-to-know basis.

While we take reasonable precautions, no internet transmission is 100{55207fabdd342a5bd6b3a7837b341445a4a3cb6d47f605e9c3ed2afe8a45cf2d} secure. Please use strong, unique passwords for your account.

tvinc is not directed to children under 13. We do not knowingly collect personal data from children.

If you believe a child has provided us with personal information, contact us at [email protected] and we will delete it promptly.

We may update this Privacy Policy periodically. The 'Last Updated' date at the top of this page reflects the most recent revision.

Material changes will be communicated via email or a prominent notice on our website at least 14 days before taking effect.

For privacy-related questions, requests, or complaints, contact our Data Privacy team at [email protected].

Mailing address: tvinc LLC, 4200 W Sunset Blvd, Suite 300, Los Angeles, CA 90029, United States.

EU residents may also lodge a complaint with their local supervisory authority.